The Process

The following will help you understand the

processes we may need to use to take your

vehicle from its damaged state to its repaired

state and ready for delivery to you.


Making the entire process easy for
you... Itís what we do.



Customer makes an insurance claim





Contact Davies & Naylor for and Estimate or Drop vehicle off








Assessment submitted to Insurance company







Repairs authorised from insurance co





Parts Ordered




Repairs Carried out and Outwork completed







Pickup / delivery and payment of Excess if applicable